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2026 Connect Money Next Gen Wealth Management Awards

Winners

Megan Higgins: Driving Operational Innovation, Next Gen Talent Development

Company: 

RWA Wealth Partners

Client service leader reshapes workflows, culture and talent pipeline to support firmwide growth

Megan Higgins, Director of Private Wealth Client Services at RWA Wealth Partners, is helping redefine how operational leadership supports growth in modern wealth management, blending process innovation with talent development to elevate the client experience. 

Higgins oversees the firm’s Private Wealth Client Service Team, aligning its structure around three core pillars—people, processes and operational efficiency. Under her leadership, the division was restructured to support scalability, while a revamped hiring philosophy has strengthened team development across the organization. Her team also played a key role in rebuilding RWA’s Salesforce platform, streamlining workflows and enhancing service delivery across departments. 

Beyond daily operations, Higgins serves as a cross-functional partner, collaborating with accounting, IT, advisors and senior leadership to identify efficiencies and drive continuous improvement. She also contributes to RWA’s Business Operations Committee, providing strategic insights and operational leadership. 

Her impact extends beyond the firm. Higgins actively supports the Angel Fund for ALS Research and contributes to initiatives aiding foster care children in the Boston area. She is also deeply committed to mentoring the next generation, serving as a hiring manager for both full-time roles and the firm’s internship program. 

Higgins embodies a next-generation leadership model, fostering a culture of innovation, inclusivity and upward mobility. Over the past decade, more than half of her team has advanced through internal promotions, reflecting her focus on development and retention.

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Inside The Story

Megan Higgins

About Joe Palmisano

Joe Palmisano is editorial director of Connect Money, where he oversees daily coverage of alternative assets, direct investments, financial advisory and the economy. He brings three decades of experience as a financial journalist, analyst and portfolio manager. Before joining Connect Money, Palmisano wrote for The Wall Street Journal, covering foreign exchange, global fixed-income and equity markets. He later served as a senior research analyst and portfolio manager, producing market analysis and managing foreign exchange and U.S. equity portfolios for FX Concepts. His work has also appeared in SFO Magazine and CMT Association publications. Palmisano earned a bachelor’s degree in finance from The American University and holds the Chartered Market Technician (CMT) designation and is a member of the CFA Institute.