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Latest News  + Alternative Assets  + Financial Advisory  | 
JPMorgan Working on AI Chatbot That Gives Investment Advice

JPMorgan Working on AI Chatbot That Gives Investment Advice

JPMorgan Chase is reportedly gearing up for its foray into the development of a software service like the artificial intelligence powered ChatGPT that would be able to make investment choices for clients.

Earlier this month, the company applied for a trademark for a product dubbed “IndexGPT,” which would use “cloud computing software using artificial intelligence” for “analyzing and selecting securities tailored to customer needs,” according to a filing from the firm cited by CNBC.

“Companies like JPMorgan don’t just file trademarks for the fun of it,” Josh Gerben, a Washington DC-based trademark attorney told the news website. The filing reads a “a sworn statement from a corporate officer essentially saying, ‘Yes, we plan on using this trademark.’”

CEO Jamie Dimon set expectations for JPMorgan’s development of AI-backed tools in his annual letter to shareholders earlier this year. Dimon said the bank has “300 AI use cases in production” in the areas of “risk, prospecting, marketing, customer experience and fraud prevention.”

JPMorgan’s push into integrating AI into its asset and wealth management businesses was in full gear at least five years ago: in 2018, the company hired Apoorv Saxena, previously head of product management for cloud-based artificial intelligence at Google, to oversee AI and machine-learning services and head asset and wealth management AI technology.

The growing popularity of ChatGPT has convinced many companies to incorporate the power of superintelligence into their products and services. While JPMorgan may be the first financial institution to offer ChatGPT-like services directly to customers, management firms like Morgan Stanley and Bank of America’s Merrill Lynch are already using AI-powered virtual assistant to assist users with banking.

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About Joe Palmisano

Joe Palmisano is Editorial Director for Connect Money, where he brings nearly three decades experience of market insights as a financial journalist, analyst and senior portfolio manager for leading financial publications, advisory firms, and hedge funds. In his role as Editorial Director, Joe is responsible for the selection of content and creation of daily business news covering the financial markets, including Alternative Assets, Direct Investment and Financial Advisory services. Before joining Connect Money, Joe was a financial journalist for the Wall Street Journal, regularly publishing feature stories and trend pieces on the foreign exchange, global fixed income and equity markets. Joe parlayed his experience as a financial journalist into roles as a Senior Research Analyst and Portfolio Manager, writing daily and weekly market analysis and managing a FX and US equity portfolio. Joe was also a contributing writer for industry magazines and publications, including SFO Magazine and the CMT Association. Joe earned a B.S.B.A. in Finance from The American University. He holds the Chartered Market Technician (CMT) designation and is a member of the CFA Institute.

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